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Frequently Asked Questions

Need Help?

Need help?  Do you have a query regarding our products?  Are you not sure what size to order?  Do you want the shipping cost confirmed before you place your order?

Telephone 06 753 2897

or

email info@dancecabin.com

Shop Hours

Shopping at Dance Cabin is easy - 

Telephone 06 753 2897, to organise an appointment to suit your schedule.

or come in to the shop during the following hours:

Mondays Saturdays
3.30pm to 5.30pm
 11.00am to 1.00pm

or buy on-line at any time of the day or night via this fully secure website.

Wholesale

Wholesale rates are available on some of our shoes.  Please contact us direct to discuss your requirements.

Sizing

Please refer to the Shoe and Apparel Sizing Guides

If you are still unsure of the size to order, please contact Dance Cabin via tel 06 753 2897 or email info@dancecabin.com to discuss the options.

Currency

The currency used on this website is New Zealand dollars.  All our prices include GST.

Payment Options

We accept New Zealand cheques, Visa and MasterCard. All cheques should be made payable to “Dance Cabin Ltd".  You can order online, by telephone or by visiting our shop in New Plymouth.

Cheques: Please email or telephone your order through to Dance Cabin.   Post your cheque to:
Dance Cabin Ltd
58 Parrs Road
R D 1
New Plymouth 4371

Privacy:  Your privacy is important to us. For customers purchasing goods through Dance Cabin Ltd, the required purchase information will remain confidential. Under no circumstances will we sell or share your personal information with a third party that is not directly involved with your transaction.

If you have any questions about this security/privacy statement or the practices of this site, please contact us directly.  info@dancecabin.com

Shipping

All orders will be sent via courier.  Please allow 4-5 days for delivery.  If there will be any delay in sending your order, you will be notified as soon as possible.  

The cost for our standard couriers within New Zealand is $7.00.  An additional $4 will be charged for rural delivery orders.

For large or bulk orders, please contact us directly and we can give you a custom price to ship the order.

If you require your goods to be shipped outside New Zealand, please contact us directly.

For shipping or delivery enquiries contact us direct at info@dancecabin.com or telephone 06 753 2897.

Returns Policy

It is important to us that you are 100% happy with your purchase.   Dance Cabin is able to exchange goods only if you return them within 7 days from receipt of the goods, with all items returned in unused and in original condition.   Please contact Dance Cabin by telephoning 06 753 2897 or email info@dancecabin.com to discuss your return, before sending back.  Please choose carefully. 

Any additional courier costs will be the responsibility of the purchaser.   Please be aware that courier fees are non refundable.

When your returned goods are received by Dance Cabin, we will notify you details of your exchange, credit or refund.

Back Orders

If your ordered item is out of stock we will notify you as soon as possible and an estimated delivery date will be given. You will be given the option to wait for the new stock or to cancel your order.

Fitting Ballet Shoes

Ballet began as an art form under the reign of Louis XIV. Today, Ballet is the basis for many different forms of dance from lyrical to modern dance. It is also the starting point for all dancers. Ballet teaches form and technique, builds strength and develops poise and grace.

The ballet shoe is the dancer's best tool, providing support and comfort. It also allows the dancer to feel the floor making the fit of the ballet shoe extremely important.

To get a correct fit, follow these guidelines:
In fitting ballet shoes, always consider the preference of both the dancer and the teacher. Remember that it is common to have different sized feet, so be sure to perform each step on each foot.

1. Make sure the dancer is wearing the tights they use for dance while trying the shoes on.

2. Place the shoe over the toes and gently slide it over the heel.

3. Ask the dancer to stand flat in the shoe. Make sure the toes do not curl. If they do, you must go to the next size/width.

4. Criss-cross the drawstring and pull gently so the shoe conforms to the foot. It must fit like a second skin and must not allow for growing room.

5. Ask the dancer to pointe their foot. The heel should stay on the foot and there should not be any gaping in the width of the shoe.

6. If one shoe fits better than the other does and there is no left or right shoe, try switching the shoes.

7. Experiment with another size/width to be sure the shoe fits properly.

It is important that there is little or no room at the toes. If the toes do not reach the front of the shoe, the dancer cannot articulate the foot to pointe and they cannot feel the floor. Improperly fitted shoes also make it more difficult for the dancer to learn technique. A ballet shoe that is too large may cause the dancer to curl their toes in an effort to keep the shoe on while dancing.

Sewing on Elastic

The elastic should be positioned high in the instep. This ensures a good fit at the heel.

1. Fold down the heel of the shoe until it is flat against the socklining.

2. Place a pencil mark where the fold creases closest to the binding.

3. Stitch only one side of the elastic onto the binding right below the drawstring. Be careful not to sew the elastic over the drawstring.

4. Put the shoe on the dancer and gently pull the elastic strap over the instep where it is the most comfortable.

5. Place a pencil mark where the elastic meets the binding.

6. Stitch the elastic below the drawstring being careful not to sew the elastic over it.

7. Repeat steps one through six for the other shoe.

Thanks to Capezio for this wording

 

Website by C7 & Efinity 2008